Privacy Policy

1. Introduction

At crozelonchon ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Complete forms or create an account on our website
• Request a quote or information about our services
• Subscribe to our newsletter
• Participate in promotions or surveys
• Contact us via email, phone, or other communication methods

The personal information we may collect includes:

• Name, email address, postal address, and phone number
• Billing and payment information
• Event details, including date, location, and preferences
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Pages you view and how you interact with our website
• Time spent on pages and referring URLs
• Device information (type, operating system)

We collect this information using cookies, web beacons, and similar technologies. For more information about our use of cookies, please see our Cookies Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Process and fulfill your rental orders and inquiries
• Communicate with you about orders, services, and promotional offers
• Develop and improve our website, products, and services
• Respond to your comments, questions, and requests
• Send you technical notices, updates, security alerts, and administrative messages
• Monitor and analyze trends, usage, and activities in connection with our website
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your personal information in the following situations:

• Third-Party Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Your Privacy Choices and Rights

Under Australian privacy law, you have certain rights regarding your personal information. These include:

• Access: You have the right to request access to your personal information that we hold.
• Correction: You have the right to request that we correct any inaccurate personal information we hold about you.
• Deletion: In certain circumstances, you have the right to request that we delete your personal information.
• Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or contacting us directly.
• Cookie Preferences: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

6. Data Security

We implement appropriate security measures to protect the security of your personal information. However, please be aware that no security measures are perfect or impenetrable. We cannot guarantee the security of your personal information transmitted to our website, and any transmission is at your own risk.

We maintain administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

8. Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

9. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

10. International Data Transfers

We primarily store and process your information in Australia. However, some of our service providers may be located in different countries, and we may transfer your personal information to these countries. When we transfer personal information outside of Australia, we take steps to ensure that appropriate safeguards are in place to protect your personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Email: relations@crozelonchon.world
• Phone: +61 45 870 0656
• Mail: Unit 1/46 Denninup Way, Malaga WA 6065, Australia

We will respond to your inquiry as soon as reasonably possible, typically within 30 days.